Overview :
As a Video Remote Interpreter with LSA Video, Inc., you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry.
Responsibilities :
· Interpret through web-based VRI system
· Answering inbound calls in a timely manner
· Assist clients with basic troubleshooting (refer to manager or IT department if necessary)
· Provide superior customer service
Qualifications/Experience :
· Maintain (as applicable) compliance with any national, state, or local licensing and/or certification requirements
· Adhere to Code of Professional Conduct
· Attention to detail, while working in a fast-paced environment
· Strong oral and written communication skills in English and the target language
· Professional and positive phone manner with clients from all types of businesses
· Familiarity working in a windows environment (preferred)
· Experience with VRI systems(preferred)
· PC Trouble shooting skills (preferred)
· Previous interpreting experience (preferred)
VRI Technical Requirements :
PC Minimum Requirements
· Windows 8.1 or higher
· AMD A8 or Intel Core i5 or faster
· 4GB RAM
· 40 Mb free space on HDD
· High speed internet (5 Mbps Download / 5 Mbps Upload)
Recommended webcam
· PC – Logitech WebCam® C920 HD Pro or better
MAC Minimum Requirements
· Mac with Intel Core i5(5th Gen)
· Mac OS X ‘Yosemite 10.10 or higher
· 4GB RAM
· 40MB hard drive space Latest Firefox/Safari and Apple software updates
· High speed internet (5 Mbps Download / 5 Mbps Upload)
Recommended MAC webcams
· MAC- Internal iSight
· Logitech C920 Pro (recommended for best experience). Must be MAC compatible
RECOMMENDED USB HEADSET
· Plantronics USB Headsets
Backdrop
· Chroma key blue backdrop
· Width: 46 1/2” Min. height: 49 5/8 “ Max. height: 63 “
(56” diameter)
Room Illumination
· All illumination should be artificial (Preferably incandescent light)
· We will test for optimizing lighting
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
...Technician in maintaining the School of Music's piano inventory. This role is responsible... ...for the tuning, voicing, regulation, repair, and general upkeep of pianos to ensure... ...and preventative maintenance to ensure instruments meet performance standards Diagnose and...
...achieving the best outcomes possible. Base salary + commissions range from $100,000.00 to $200,000+, in addition to 100% paid health insurance, life insurance, dental, 401k with employer matching and other benefits. Requirements: - Member of Maryland Bar -...
...company in business for 35 years. We have an immediate opening in our Tree Care Department. We are interested in hiring: ~ Equipment Operators Tree workers must know how to operate machines such as Bobcat, Kabota, Mini excavator and more. Outstanding safety and...
...Shelby Bible Church (Shelby Township, MI) is seeking Summer Ministry Interns to serve in church Ministry. Shelby Bible Church is... ...Shelby Bible Church is experiencing steady growth and is seeking college students or ministryminded individuals who desire meaningful handson...
...Albany Medical College is looking for general Gastroenterologists to join the Division of Gastroenterology. You will join a growing team that handles a wide range of complex gastroenterology patients from across northeastern New York. In this role you would have the...